ClassWallet
Important Information
How to Shop with ClassWallet
Anton Uniforms accepts ClassWallet ESA payments exclusively through the ClassWallet Marketplace.
If you need items today, you may purchase in-store using a personal credit/debit card or cash. You can then submit your receipt to ClassWallet for reimbursement.
Note: ClassWallet debit cards cannot be used in-store.
What Are the Delivery Timelines?
- Orders placed with personal payment methods are shipped promptly, depending on product availability.
- Orders placed through the ClassWallet Marketplace may take up to 10 days for processing, depending on ClassWallet approval timelines.
Important: Orders placed via the ClassWallet Marketplace cannot be shipped or picked up until they are approved by ClassWallet.
Anton Uniforms begins order fulfillment after receiving approval from ClassWallet — not at the time you place the order — so please plan ahead for potential delays.
Requesting Reimbursement
Receipts from in-store or online purchases made with personal funds may be submitted to ClassWallet for reimbursement.
If you need uniforms urgently, we recommend purchasing directly and then requesting reimbursement through ClassWallet.
Refunds to Your ClassWallet Account
Important: Anton Uniforms cannot refund to your ClassWallet account. If you need to visit us for an exchange, we can exchange your purchased item(s).
If you've received a refund or order cancellation confirmation, you must send this information directly to ClassWallet so they can return funds to your account.
Please email the following details to orders@classwallet.com:
- Your name
- Order
- Order date
- Specific items returned or canceled
Once ClassWallet processes your refund, you’ll receive an email confirmation from them.
How to Return a ClassWallet Marketplace Order
You may return your items to Anton Uniforms and we will notify ClassWallet of the amount to reimburse your account. We have no control over any delays in the process once ClassWallet has been notified.
If your order arrives damaged or does not match the description, please contact Anton Uniforms for a replacement.
If you prefer to contact ClassWallet directly, you can reach them at:
📧 Email: orders@classwallet.com
📞 Phone: (877) 969-5536
When contacting ClassWallet, be sure to include:
- Your name
- Email address
- Purchase order # / Order #
- Order date
- Specific items to be returned or canceled
- Reason for the return
ClassWallet will guide you through their return process and provide instructions if an item pickup is necessary.
Once your return has been processed, ClassWallet will notify you of the refund being applied to your secure account.
For general ClassWallet support, you may also reach out to help@classwallet.com.
HOW TO SHOP WITH CLASSWALLET
Note: These steps must be followed to receive your order in a timely fashion and/or be reimbursed using your ESA balance. We cannot accept screenshots (product, cart, etc) for orders. The steps below will show you the process required based on your situation.
How To Submit a Reimbursement
How to Shop Online With ClassWallet
ClassWallet FAQ
Where can ClassWallet be used?
ClassWallet can be used for payments in our ecommerce marketplace, for reimbursements on purchases outside the marketplace, and if debit cards are issued, anywhere MasterCard is accepted.
When can I access my ClassWallet funds?
Every district, school, organization, and state has their own policy regarding when funds can be accessed. Your administrators determine when you can access funds on the platform.
How do items get priced in the Marketplace?
ClassWallet does not price (or mark up) items from vendors in the marketplace, vendors themselves are in control of their pricing. ClassWallet will actively monitor sourced stores to maintain competitive (and lower) pricing in order to offer users the widest selection of items for their classroom.
What stores are in the Marketplace?
We know that educators use a variety of tools and resources on a daily basis to facilitate their lessons. Our network of 30+ vendors offers teachers the autonomy to shop for a wide assortment of supplies that serve their class and student needs
Why was my purchase not approved?
Administrators are responsible for approving or rejecting transactions, not ClassWallet. A lot of the funds distributed on the platform are subjected to statutes and rules that are district, state, or organization specific. If you have any questions about whether an order or item may be allowed, we can share our opinions as to what we've seen historically but the ultimate decision rests with your local administrator.
Why am I changed taxes?
When tax free shopping is allowed, we endeavor to make this happen. Not every vendor makes this available. In some states, like NC and CA, teachers are not tax exempt. We work closely with all of our vendor partners to ensure that teachers get the benefit of tax free shopping when possible.
How much is shipping? Why am I being charged shipping?
Every vendor has their own shipping policy. ClassWallet tries to be as transparent as possible about these rules. Most vendors have free shipping available above a certain threshold. For example, at the time of this post, Staples offers free shipping for all orders greater than $25. Bulky items may be subject to extra shipping fees. Customers in AK and HI may be subjected to extra shipping fees. ClassWallet does not mark up shipping or charge handling fees. If the vendor assesses those fees we simply collect them and remit them to the vendor.
How can I return/exchange an item?
You can initiate the process to edit, cancel or return orders right from the ClassWallet Application. Learn more about how to return or cancel an order here.
I have a question/problem with my order. Now what?
We are committed to providing you with the very best customer service. Please use this Contact Us Link to reach our Customer Care with any questions or issues.
What happens with leftover funds in my account?
Each district, school, or organization has their own policy about how to handle unspent funds, but all unconditionally remain under their ownership. Funds remaining in accounts do not revert to ClassWallet.
How long does reimbursement take?
The actual reimbursement typically takes 3-5 business days once a user's bank account is set up to accept reimbursements. Setting up a bank account to accept reimbursements typically takes no longer than 2 business days. More details are available in the ClassWallet knowledge base.
Do I have to provide financial information to use ClassWallet?
No. ClassWallet doesn't need financial information for users to obtain a ClassWallet account or shop in the e-commerce marketplace. More than 70% of the transactions occur in the marketplace with just a work email and school mailing address. Some users may wish to spend more than has been allocated on the platform. We allow users to pay the balance of the transaction with a debit or credit card at checkout, though this is entirely optional.
If you wish to submit receipts for reimbursement then you have to securely link a personal bank account so we can ACH your reimbursement. This is entirely optional. ClassWallet does not store any personal financial information in its system; to learn more about our security click here.
My School Is Not Listed. Can You Help?
Yes! Our Essentials collection is made up of our most popular uniforms products, without patches or embroidery. If your school requires specific color polos, skirts, or pants, take a look at this collection here.
