FAQs

General Questions

How do I find my school's uniform program?

Select your school from our school directory to visit its dedicated uniform collection. The items listed are selected for your school's uniform program.

What other items do you sell besides uniforms?

Our family of businesses also offers custom apparel, team uniforms, and promotional products.

  • Anton Sport: Custom team uniforms, screen printing, embroidery, banners, promotional products, and more. Visit AntonSport.com.
  • DesignAShirt: Design and order custom T-shirts and apparel online. Upload your artwork or create a design using the online design studio. Visit DesignAShirt.com.

Ordering

What if I can't find the product I need?

If you cannot find a specific uniform item, please call us at 480-968-6636 or email orders@antonuniforms.com. Our team can help you explore available options.

Do you offer specialty sizing?

We offer a wide range of sizes both in-store and online. If you need a size that is not listed, please contact us. Some of our suppliers offer additional sizes that we do not regularly stock.

Call 480-968-6636 or email orders@antonuniforms.com for assistance.

Please note: Special and custom-order items are final sale.

How long does it take to receive my online order?

In-stock orders are typically processed within 2–3 business days.

Embroidered items that are not currently in stock may require an additional 7–10 business days for fulfillment.

Backordered items may take up to six weeks, depending on supplier availability. Special-order fulfillment times vary by product.

During peak periods, including the back-to-school season, processing and fulfillment times may increase due to higher order volumes.

Shipping transit time is separate from fulfillment time. Delivery times vary by destination, carrier, and shipping service. Packages may travel or be delivered on weekends, depending on the carrier.

For additional details, please review our Shipping & Fulfillment Policy.

What happens if an item in my order is unavailable?

Some uniform items may be temporarily unavailable or require replenishment from a supplier. Fulfillment times depend on the product and its availability.

If you need available items shipped separately while waiting for another item, please contact our team to discuss your options.

Do you offer discounts?

We occasionally offer seasonal promotions and discounts through email. You can subscribe to our newsletter on our homepage or opt in to marketing updates at checkout.

For additional information, review our Discount Terms.

Sizing

How do I know what size to order?

Start with our Sizing & Fit Guide for garment measurements and sizing information.

If you're unsure about sizing, we encourage you to visit one of our stores so our team can help your student find a comfortable fit.

For families purchasing school uniforms for the first time, shopping in-store can be especially helpful. Once you're familiar with the sizing, reordering online is easy.

Returns & Policies

How do I return or exchange an item?

Please review our Returns & Exchanges Policy for eligibility requirements, instructions, and applicable fees.

Some personalized, special-order, and other designated items are not eligible for return or exchange.

What is the wear test guarantee?

Qualifying A+ uniform products, identified by their garment tags, include a one-year wear test guarantee covering defects resulting from normal wear.

Covered examples: Seams coming apart or fabric unraveling under normal use.

Not covered: Missing buttons, snags, stains, holes, or damage outside normal wear.

Replacement garments must be the same size as originally purchased. The guarantee does not cover garments that have been outgrown.

If you have questions about eligibility, please contact our team.

Shipping & Pickup

Which shipping carriers do you use?

We ship using USPS, FedEx, and UPS. Delivery times vary by destination and the shipping service used.

Tracking information is provided when your order ships.

Can I pick up my online order in-store?

Yes. In-store pickup is available for eligible online orders at checkout.

Please wait until you receive your ready-for-pickup notification before visiting the store.

Can I change an existing pickup order to shipping?

Yes. If you previously selected pickup and can no longer collect your order, you can request shipping instead.

There is a flat $9.95 shipping conversion fee covering processing, packaging, labeling, and shipping.

Purchase the Shipping Add-On. The fee must be paid before your order can be shipped.

My tracking says delivered, but I haven't received my package. What should I do?

First, check around your delivery location, including nearby doors, parcel lockers, and other secure areas. You may also want to check with household members or neighbors who may have accepted the package.

Occasionally, a carrier may mark a package as delivered before it reaches its final location. If the package still cannot be located, contact the shipping carrier with your tracking number.

For USPS shipments, you can also review the USPS Missing Mail resources.

If you need additional assistance, please contact our team with your order number and tracking information.

Payments

What forms of payment do you accept?

In-store: Cash, Mastercard, and Visa.

Online: Major credit cards.

When is my credit card charged?

Payment is collected when your order is placed.

Can I use ClassWallet to pay for uniforms?

Yes. Anton Uniforms accepts ClassWallet ESA payments through the ClassWallet ecommerce marketplace.

ClassWallet debit cards cannot be used for direct in-store purchases. Families may purchase eligible uniforms in-store using a personal payment method and submit their receipts to ClassWallet for reimbursement, subject to ClassWallet's eligibility and approval requirements.

ClassWallet marketplace orders require approval before fulfillment begins. Approval may take up to 10 days. Once approved, your order enters our normal fulfillment process, and you will receive an Anton Uniforms order ID.

Orders cannot be shipped or picked up until approved and fulfilled. Shipping transit times are separate from fulfillment times.

Learn more on our ClassWallet Information Page.